Cookie Policy

What cookies and similar technologies are

Cookies are small files or pieces of information that may be stored on a browser or device when a website or online service is used.

Dalilou may also use similar technologies such as local storage, session storage, software development tools, pixels or other browser-based storage mechanisms. In this policy, we use the term “cookies” broadly to describe these technologies where appropriate.

Cookies can support functions such as authentication, security, remembering preferences, maintaining a session, measuring service performance or supporting third-party functionality requested by the user.

How Dalilou uses cookies

Depending on the part of Dalilou you use and the technologies currently enabled, cookies may be used for the following purposes:

Essential technologies

Essential cookies and similar technologies may be used where they are necessary to provide functionality requested by the user or to protect the service.

• Authentication and account login.
• Security, fraud prevention and protection against abusive activity.
• Session management and maintaining service state.
• Remembering privacy or cookie-consent choices.
• Load balancing, reliability and other core technical functions.
• Providing functionality specifically requested by the user.

Preference technologies

Where enabled, preference technologies may remember choices such as interface settings, language preferences or other options selected by the user.

Whether consent is required for a preference technology depends on its purpose and whether it is necessary to provide functionality expressly requested by the user.

Analytics and performance

Dalilou may use analytics or performance technologies to understand how visitors use our website or platform, identify technical problems and improve usability.

Depending on the tool and configuration, information may include pages viewed, approximate technical location derived from network information, browser or device information, timestamps, traffic sources and interactions with website features.

Where analytics technologies are not strictly necessary or do not qualify for an applicable consent exemption, they will be used only after the required consent has been obtained.

Payments and checkout

When a user starts or manages a paid Dalilou subscription, payment providers may use cookies or similar technologies for checkout, payment processing, authentication, fraud prevention and security.

These technologies may be placed or controlled by the relevant payment provider and may be subject to that provider’s own privacy and cookie practices.

Dalilou does not use payment cookies to obtain full payment-card details that are handled directly by the payment provider.

Affiliate and referral tracking

If Dalilou’s affiliate or referral programme is enabled, referral technologies may be used to determine whether a visitor arrived through an affiliate link and to attribute eligible subscriptions or transactions to the relevant referral.

Where these technologies require consent under applicable law, they will not be activated before the appropriate consent has been obtained.

Referral technology is used for attribution and programme administration and is not intended to give affiliates access to the content of a user’s Dalilou account or website conversations.

Third-party technologies

Some functionality may depend on third-party service providers. Depending on the service being used, third parties may place or access technologies needed to provide payment, security, infrastructure, analytics or other requested functionality.

Third-party technologies are also subject to the privacy and cookie terms of the relevant provider. The providers actually used by Dalilou may change as our technical infrastructure evolves.

Where required, our cookie-consent interface may provide additional information about the categories or providers currently enabled.

Consent and your choices

Where applicable law requires consent, Dalilou will seek the user’s choice before non-essential cookies or similar technologies are stored or accessed.

• You may accept or refuse non-essential categories where a consent interface is provided.
• You may withdraw or change consent using the available cookie settings mechanism.
• You may also control or delete cookies through your browser settings.
• Refusing non-essential cookies should not prevent access to core website functionality.

Browser controls vary by browser and device. Blocking all cookies may affect authentication, preferences or other functionality that depends on essential storage.

Storage duration

Some cookies are session-based and expire when the browser or session ends. Others may remain for a defined period so that a preference, security setting, consent choice, attribution record or other permitted function can be remembered.

The exact duration depends on the purpose, provider and technical configuration. We aim not to retain cookie identifiers for longer than reasonably necessary for the relevant purpose and will apply any shorter period required by applicable law.

Cookies and personal information

Information collected through cookies or similar technologies may in some cases constitute personal information or be linked with other information about a user or account.

Our broader processing of personal information, including applicable rights, international transfers and contact details, is described in our Privacy Policy.

Changes to this Cookie Policy

We may update this Cookie Policy when our website, platform, providers, cookie categories or legal requirements change.

When material revisions are published, we will update the “Last updated” date shown at the top of this page and may provide additional notice where appropriate.