Refund & Cancellation Policy
Effective date: 20 August 2026
This policy applies to recurring Dalilou subscriptions sold by Chabir LLC.
Cancellation
You may cancel a monthly subscription before its next renewal date. Once cancellation is effective, we will not intentionally charge the subscription for a new billing period. Unless otherwise stated, access remains available through the end of the already-paid period.
Free trial
The launch trial lasts 7 days and includes up to 20 qualified leads. No card is required to begin the free trial, so there is no automatic trial charge unless the customer separately starts a paid subscription.
Refund requests
Because Dalilou provides immediate access to a digital SaaS service, subscription charges are generally non-refundable once a paid billing period has started, except where required by applicable law or where we determine that a billing error, duplicate charge or material service issue justifies a refund.
Billing errors
If you believe you were charged incorrectly, contact {SUPPORT_EMAIL} as soon as possible with the account name, charge date and relevant details. We will review the request and correct confirmed billing errors.
Plan changes and unused quota
Unused qualified-lead capacity does not have a cash value and does not carry a guaranteed refund. Any proration or credit for a plan change will follow the terms displayed during the change and the capabilities of our billing system.
Mandatory rights
Nothing in this policy limits rights that cannot legally be waived or excluded under applicable law.
Contact
Chabir LLC
254 Chapman Road, Ste 208 #14678
Newark, DE 19702, United States
Email: {SUPPORT_EMAIL}